V&H did an absolutely brilliant job for us. Through every step of the way they couldn't have been more helpful and efficient. We had a very tight timescale to secure a buyer and a long complicated chain but their skill and judgement was invaluable and they managed the process wonderfully. Above all they were a pleasure to deal with. We can't recommend them highly enough.
After a lengthy and unsuccessful period on the market with another agent we moved to V&H and within a month a Buyer was found, deal was done and two months later the move completed so all in all very pleased.
From the moment we first met the staff at V&H, we knew we'd be in good hands. Without exception, everyone we dealt with was helpful, polite, courteous, friendly, highly professional and very supportive as we dealt with the stress of putting our house on the market while endeavouring to find and then purchase our next home. V&H's quality of service is exceptional. They may not be as well known as the larger, more prominent Estate Agents in the area, but they make up for this by dint of sheer hard work and total commitment to the sale of the properties in their portfolio. Nothing is too much trouble for them, and we would have no hesitation in recommending them to anyone who is thinking of putting their house on the market.
We saw a number of properties across different agencies, in different areas, and V&H did stand out as being one of the better represented companies, in this regard.
This is as a large benefit to those potentially seeking to sell their home - which makes sense, given agents should be representing the sellers best interests.
From the buyers perspective, the agents were very knowledgeable: listened to ourselves, why we were moving to the area and then brought out all the key benefits of the area (again, sales pitch, but also reassuring and informative).
Fantastic customer service from a dedicated, friendly and professional team. We were under offer within weeks of choosing to sell, and would not hesitate to recommend them or use them again should we ever need to.
We were very pleased with the service provided for our purchase, in particular Sally and Paul. We chose to ask them to handle our own sale because of the excellent service provided for our purchase.
Sally's handling of our house purchase was exceptional from the outset but she really came into her own in her communication throughout the chain and by ensuring that any challenges were overcome as quickly and easily as possible.
We would like to thank you and Paul and all your team who have worked so hard to get us to this stage, and been very supportive all along the way. We have been very impressed by everything you have done and will certainly pass this on to our various friends and contacts in Ashtead.
I will also take this opportunity to say a heartfelt thank you to the staff at V&H, for your services during the sale of this property. Through the various negotiations we always felt that you were acting in our best interests, offering level-headed and sensible advice throughout. When needed you acted swiftly and decisively to get matters resolved. I must admit that I started the process of selling the house feeling that V&H would do very nicely out of the whole arrangement, but now, at the end of the process feel that you have earned every penny and that, on occasion, you have gone above and beyond giving good service. Thank you.
I just wanted to say a big thank you for all the hard work you did on selling our property. We have been very impressed with the service and are pleased we chose you as our agents. It is nice to see that we made the right decision and we will definitely be recommending you to friends and family.
